Very bad homecare boiler service Very bad homecare boiler service. Had appointment in December 2017 for annual service which got cancelled an hour prior to appointment using the excuse of engineers being re directed to emergency call outs, which initially I had some sympathy with. Then came the annoying part, next available slot 23rd February 2018. I called the complaint line and was offered £30 compensation and a 2 hour time slot for next appointment on 23rd February. I asked why the boiler had not been serviced since September 2016 and was told reminders no longer sent out, and as long as they did a service anytime during the contract year that was acceptable. Also note that no compensation was offered by the initial caller cancelling the original appointment. Fast forward to 23rd Feb, and I get a call in the morning cancelling the appointment for same reasons and before, no compensation offered, just another date in April. Call the complaint line, get another £30 and a new 2 hour slot appointment for 19th April. This will mean I will have only got 3 services in 4 years, it goes without saying I wont be renewing.