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Kieran Beecroft
Booked a "one off repair" for 8am to 1PM online. Called at 11, to check as I had not heard. They had "lost" my booking (despite the confirmation email being in Junk mail) then told me engineer was late. At 1 I called and Egineer had cancelled me as he had no time, replacement would be out by 15.30 Called at 16.00, and no engineer booked to come out. This all for the low cost of £89.00
5 years ago
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British Gas has a 1.2 average rating from 3,035 reviews

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