I am appalled by how British Gas has been scamming me over the last year. I live in a 1bed flat alone. I have a broken boiler that has not worked for over 2-3yrs. I hardly cook and I am away a lot at the weekends. I am out at work all day every day. My tariff used to be less than a £100 every 3 months for over 5 years. Since then they have put me on a fixed contract for about £74 a month. 6 months ago they claimed that I owed almost £300 due to their error in meter reading between 2-3 months IN THE SUMMER TIME. I refused to pay it because:
1. They did not write to me to inform me of their error
2. They didn't explain how I consumed so much energy when I am consuming even less since having a broken boiler... This month they have charged me over £200 and I have been told that my monthly energy bill will be £210 a month.
Can someone please make it make sense? I am switching to another company but I just wanted to warn all of you. British gas is a scam. I can no longer trust them. Worst company ever!
Clapham Lambeth.
5 years ago
British Gas has a
1.2
average rating
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