absolutely the WORST customer service I have ever had the misfortune of enduring. Tried to resolve an issue with erroneous transfer via chat 3 weeks ago and was assuered it was sorted, now my account has been closed in error, called to sort out again, kept on hold for 24 minutes then put through to another person that had no idea of my call. I will be leaving after this appalling customer service. Should be ashamed to have British in your name!
5 years ago
British Gas has a
1.2
average rating
from
3,035
reviews
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