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Anonymous
Just changed to British Gas, and OMG what a mess! You talk to people , give meter readings and they vanish! 5 times talking to people so far and promises, was even told to sit back and chill at one point! Email complaints no response, I’ve just live chatted and had to give all the meter readings again, opening ones and the start of June, and on my account they are asking for meter readings !!! What a nightmare this has been, and as I can see has been for a lot of others, I will definitely be changing next year when my contract is up
5 years ago
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British Gas has a 1.2 average rating from 3,031 reviews

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