We were with British Gas for our business electricity. When we tried to change suppliers in Dec 2018 we decided to ask the new supplier to invoice our Limited company rather than myself personally. BIG MISTAKE. BG decided to change the name on the account to the Ltd company name (despite never being asked to) with disastrous consequences. I can't begin to tell you the confusion to the final billing process this has caused. When you email BG you NEVER receive a reply. When you call them, you seem to speak to a different person with a South African accent every time but no resolution. Despite owing nothing we are still receiving debt collectors letters. One star is one more than they deserve.