Regarding Gas Cert and Landlords Homecare package. We've been BG customers on 2 properties since 2010 to 2019. We have paid over GPB 6,000. It's proven to be an absolute rip off as we never got value for services purchased and their service has simply deteriorated to appalling. They need agents on site to let their technicians in (no BG - they are not engineers, they are technicians) because they will not pick up keys. That's ok if their technicians would actually show up. They think nothing of leaving our tenants without gas in winter. And it is all about the repeat visit and extras. After 9 years a cupboard installed in 2007 becomes an issue. We have cancelled our contract with BG and would not consider using them again. Trust this is helpful.