I set my account up with British gas in 2010. in 2015 Scottish power made an erroneous transfer of my account. then billed the wrong address so I didnt realise. I went on paying my joint energy bill not realising the gas bill had been removed. on January 1st 2019 I had bailiffs turn up at my door for the full amount of £2200.00. this was the first id heard of Scottish power or the bailiff company. I spoke with British gas and they said they would sort it out. 3 months later they deny I had ever had an account with them, then tried to trick me into taking out a new account. this would mean I would of had to pay Scottish power thousands that by law I now dont owe. Scottish power confirmed they would switch it back the moment British gas gets in touch, but like I said. now they are telling complete lies and deny I was ever a customer. my bank details and emails in receipt of payment to them say different. Beware British gas, it is not a British company. their final response was 'go get a solicitor' leaving me with the prospect of having my door kicked in by bailiffs so they can relieve me of my goods to that value... im fuming!!!!!