Appalling. I moved out of a premises 18 months ago and cancelled BG as they were so expensive. In the last month they have billed me twice and set the debt collectors on me for the new tenants' bill. Four phone calls, multiple tweets and nothing has changed. Average 30 mins on hold every time I call. Brusque and useless Twitter community managers. I am at my wits' end. My credit score has been affected. They just won't stop. Awful company - please avoid. There are so many superior and cheaper challenger companies you can go with these days.
5 years ago
British Gas has a
1.2
average rating
from
3,030
reviews
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