I am now in the process of looking for a new energy supplier. I have had to pay my bill as British Gas are now adding charges for non payment. This is very easy for them as I was waiting for them to resolve my complaint within the 21 days they say they will. However, they have not and the longer they hold back on a resolution the easier it is for them the make extra charges. What does that say to you? I have now hit another energy problem. Smart Meters. Despite companies saying you do not have to have one I am finding that you do. I have an old Economy 7meter which I want to get rid of. I do not want a Smart Meter as I live in a flat and they seldom work properly as there is too much interference. This can result in estimated bills. What you may ask mostly happens in a case like this? You are forced to retain your present supplier and system. I am cash poor and time rich and like a challenge.