Absolute waste of time.. just throwing your money away thinking that your appliances will be covered.. booked a repair for my washing machine and dishwasher to yet again having my appointment cancelled due to them not finding an engineer! It was rescheduled two weeks ago and today was the earliest appointment they could offer.. took the day off work for my 8-1 slot and at 11.55 I get the phone call to say they can’t get an engineer to me! If you are a family with small children like myself, don’t waste your money as they aren’t bothered and let you down.. it’s a con.