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Anonymous
I was billed 9 months after leaving British gas, for an address that I no longer lived at, despite not being warned of any outstanding charges during this time. I now have to pay the full final bill on my own, as I am no longer in contact with the other tenants or the landlord. Perhaps it is my fault for not constantly checking my account (which I can't see even now because the system is being "upgraded"), but this service is not built for people who rent or move frequently. It's drawn out and can be confusing. Avoid.
5 years ago
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British Gas has a 1.2 average rating from 3,029 reviews

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