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Karen Elizabeth James
AVOID Homecare agreement. They will take your money, £55 a month in my case and leave you without heat or hot water for a week. Not enough engineers apparently. Sorry. Raised a formal complaint, they don't give a monkeys. Helpline staff are harassed, warn down. They expect you to leave and they don't care either. I have been a full homecare customer for over 15 years. Appalled that such a profitable company behaves in this way. They don't deserve your business so don't give it to them. You are better off with a smaller company who cares!!!.
5 years ago
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British Gas has a 1.2 average rating from 3,028 reviews

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