Absolute disgrace..... 3.5 hours on hold today to simply change our payment method. Once we eventually got through we were told a simple swap from prepayment to credit meter would not be possible as we want to swap suppliers and can therefore not leave British Gas as our new supplier (scottishpower) cannot take over a prepayment meter! Zero customer service from all involved completely disgusted, I could rant all night, (but won’t)...want to give zero stars but 1 is the least I’m allowed to give!!!!✊🏼💦
5 years ago
British Gas has a
1.2
average rating
from
3,028
reviews
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