I have had homecare cover for a few years, and it has generally been very good. This year the service seems to have fallen off a cliff. The wait for an appointment is much longer, and there is no guarantee that someone will turn up for the appointment. The website frequently has problems. The phone lines have appalling waits, and when I tried to phone in a complaint, the representative hung up the phone on me. Avoid this service, ignore any reviews from previous years when it was actually decent.
5 years ago
British Gas has a
1.2
average rating
from
3,027
reviews
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