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Margo
I have had British Gas homecare for over 5 years. They used to be excellent fixing problems quickly. However, I have just been left with no heating for 17 days as i am not deemed a priority case. The engineers when they do arrive are really good but you have to wait weeks for an appointment. Although the customer advisors are polite and do thier best they are not able to do anything as the demand is too high. Do not take homecare out, especially if you are vunerable British Gas cannot keep up with demand and it is not worth the money.
5 years ago
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British Gas has a 1.2 average rating from 3,027 reviews

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