Just joined British Gas. Asked to submit readings - I did. Asked for them again three days later with no reference to the earlier readings. Submitted again. Wrote to them to query which readings would be used and why ask for two sets. Reply: This email is closed, your answer can be found in Help and Support. No it can't.
Everything is dumbed down and automated. They make enough profits, why not having a proper Help and Support system. Stupid stupid stupid.
5 years ago
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