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Annoyed Customer
Hello, I don’t often write reviews but feel compelled to do so tonight. I have tried to contact British Gas this evening as I’m without electric and have been on hold for 25 minutes then disconnected without speaking to anyone. Then tried the App which doesn’t work....times out to inactivity after a minute. Then called back and have at the time of writing this been on hold for 30+ minutes. Absolutely disgusting for an error created by them. Changing my supplier immediately.
5 years ago
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British Gas has a 1.2 average rating from 3,027 reviews

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Alice, Customer Support

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