I have the Homecare Two Boiler and Central Heating cover. My advice to anyone thinking of taking out this cover think carefully. I have waited in for 3 consecutive engineer visits and not any of them showed. Not even a curtious phone call from the engineer to say they will be late or need to re-schedule. Contacted the customer services an hour before the time slot was due to expire today and they said they couldn't contact the engineer but the job sheet said "call customer to let them know eta of visit" There poor service has resulted in me having to take time off work and lose some holiday, just in case they turn up. I will not be renewing my contract with this bunch of Amateurs.