british gas homecare customers be warned BG is seriously selling their new boilers first time engineer repairs boiler second time he says it cant be repaired you need a new boiler which they are happy to install for you at a disconnect and look for finance for you but if you have poor credit rating you are doomed not boiler and not repair and you are left in the cooled. I cant get a loan because someone stole my identity and still police with case and therefore no boiler after paying homecare cover for years and calling them twice and engineer says its unrepairable but problems started after he visited the property because water started leaking which was never there before.He denied he ever did anything but we all knew he did. I cant trust BG anymore.