No paypoint so use payzone. My town does not have not payzone only paypoint still. Nearest payzone is by using car how inconvenient if you don't drive, but guess what I have been told today. Sorry, we don't have payzone or it's not working. British gas best be ready for me tomorrow for causing such inconvenience towards me for not being able to top up this evening. What a mess and a disaster all this is. If I could vote zero star then I would so pretend that I have. I begrudge giving one star. Plus they need to update there website as the 0800 numbers do not exist anymore.