I switched to BG and I regret it. Booked an appointment to switch from a prepay meter to credit in November and the earliest date was Jan 2020. You know how it can be difficult to book days off work etc. Only to ring them on the day and found out nothing had been logged into the system... 😡😡😡😡 how frustrating the assistant had to start rebooking everything from scratch and eventually told me I couldn’t be on a credit meter due to low credit score. Surprisingly last month all was booked fine and he said I should try again in 3 months. Who the hell has time to wait for three months? I am so annoyed with their services because this is the 3rd they have not been logging any of my appointments onto their system.