I first moved into my flat 10 years ago and soon after was issued with a gas bill for almost £500, even though the flats were newly built! I don’t like gas and my son fitted my ELECTRIC oven into my kitchen..After 2011 approximately I started to receive gas bills quarterly and rang numerous times explaining that I neither had a metre nor used gas..In approximately 2014 I received a bill for £450... I rang again and again getting told that I had a metre in my flat ( I didn’t) and that this was for a standing charge..Eventually I found out that they had installed a metre in a chamber not even near my block! On finding this out I asked for it to be removed immediately but waited ages (My elder sister at this time was terminally ill and I was helping with her care) until finally an engineer was sent to remove it. The metre read 000000 usage! Recently I received yet another bill for £249.20 threatening a default notice ( I was issued with a CCJ for the last bill) so now I’m ill and still I’m getting nowhere with them! It’s been ten years of this....The stress, injustice and outright malfeasance of this company is beyond words!