If I could give them 0, I would. I’ve got a problem with my top up card for electricity. I’ve been on chat every night for 5 days and also contacted the Smart meter team 5 times over 2 days. Each one tells me something different. Each one promised a call back - nothing. Still haven’t resolved the problem therefore I’m unable to top up. The worst thing is that they do not keep a record of your calls or chat. Absolutely abysmal service.
4 years ago
British Gas has a
1.2
average rating
from
3,026
reviews
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