We have been trying recently to get a reasonable date for an inspection of our boiler and central heating, and we have a Homecare agreement with the company until the 20th March this year. The best date they can currently give is early April. ( now early February) The British Gas contract with us with us will have then expired and therefore they could be considered to be in breach of contract with us. We took our Homecare agreement again after many years with them in 2019, which includes an inspection in the annual period. How do expect expect long term customers to continue with them, when the company operate with limited demolished staff,cannot meet agreements, and this year by normal standards has been a mild one in the South. Any help from British Gas would be extremely helpful. It suggests that the directors of the company and management are very distant from the actual service service they can provide.