All I want is to speak with someone to solve a simple problem. It is not covered under FAQ, it can not be resolved online. You put your issue into webchat only to be told there is nobody there and to use the Contact Us page which doesn't exist. On bill payments it puts a telephone number which is unobtainable. One number says they are now closed without giving opening times. The telephone number on this site is also unavailable. Unless your house is about to go bang they make it very to solve a problem. You are better off going to another company
4 years ago
British Gas has a
1.2
average rating
from
3,026
reviews
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