Terrible customer service and impossible to get through to anyone when help is needed. When we switched to another provider they didn’t update their database and we continued to get charged - again impossible to get through to anyone and took weeks to sort out. Sent our final bill and our account was closed, so unable to pay it. Unable to get through to anyone (notice any trends here) to pay it for ages. Finally got our account reactivated so we could pay our bill. Good riddance - avoid.
4 years ago
British Gas has a
1.2
average rating
from
3,026
reviews
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