Given an appointment time between 12.00am and 6.00pm, surely when the engineer gets their rota for the day they can give you a better estimated time of arrival.
As things stands looks as though it’s a fully wasted afternoon, my time is just as precious as theirs!
Companies have all this “wonderful” technology yet they don’t know how to communicate with their paying customers.
4 years ago
British Gas has a
1.2
average rating
from
3,026
reviews
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