As a single mother with a 2 year old on benefits and living in a one bedroom flat, they would charge me £300 per month for a property using only electricity. We barely used the tv, heating or even cooked just to save on energy and they still kept up the high charges each month. I called them to discuss with them so many times every year that there was absolutely no way we could be using that much energy but they refused to lower the amount. Finally after two years I was forced to move on from them. I arranged to pay off my outstanding balance with them monthly but during the Coronavirus lockdown they transferred my balance to the Morcroft group debt collection agency, permanently ruining my credit score for the next 7 years. I was also a full time student during this time so I’m unable to get a credit card to help improve my score. British Gas is a lying and cheating energy supplier that rob the poor of any financial stability. I hope every one working for them goes to Hell. I now warn people about to move into new properties and other students about there greedy tyranny. I hope the CEO gets the coronavirus virus or some kind of horrible illness.