would give a negative number if I could. Trying to change from British gas to another supplier. The change was supposed to happen at the beginning of September, but they won`t allow it to go ahead as they say I have a debt. I don`t, it was the previous tenant. I actually have my webchat transcript saying this but I received a letter this morning saying the transfer is on hold due to a debt. This apparently is all due to a computer glitch, I have had 7 web chats several phone calls and have written several complaint letters, all to no avail. I would like an apology and acknowledgement that the debt was never mine to begin with, And some recompense for phone bills and stress caused. I live in hope