Absolutely awful customer service abusive and really horrible advisors over the phone really bad attitude behaviour nasty patronising sarcastic shouting and yelling over down the phone to me talking down to me like I was a child really shocking many times I've been left in tears over the way I was spoken to was beyond awful there was one male advisor over the phone to me who was so very very nasty the way this person spoke to me was unforgivable and really uncalled for. I had a few British gas advisors speaking to me as a disabled woman really shocking and been passed around 4 5 6 7 times talking to different advisors past from piller to post left on the phone 45 mins for them to cut me off I then spend another 35 40 50 mins again on the phone for then for me to gone on to the wrong department. I've been left without heating my gas fire broke no body from British gas wants to know they said that they cant help me as I'm a private tenant not landlord I've been left without heating for 10 days now no other forms of heating at all. British gas dont want to know but yet I'm supposed to be top piroty with them not any more I'm now leaving British gas after 4 years being with them because of their customer service its beyond shocking really rude unpleasent staff over the phone. No apology no letter explaining to me why I didnt get any apology from rude unpleasent horrible staff over the phone. Customer service as really gone down hill. They are not recommended at all I have put in several complaints this year about british gas and yet no one has written to me by email or by letter no response with british gas at all. Shocking behaviour shocking customer service 0 stars