they have closed the customer service line there is no chat facility I have put up my bill 30% without warning and automatically renewed it and I cannot get through to anyone one to stop it or amending it was very expensive to to cover a small fault with a years annual HomeCare at £300 I should have just gone to to a plumber to fix it it it was a small fault and then I wonder been tied in for 12-months stay well away from this this oversized company that can't cope with its customers
4 years ago
British Gas has a
1.2
average rating
from
3,026
reviews
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