BSM. Driving instructor name NICOLAS SMITH and his badge number 855647. STAY A WAY HE TOOK MY MONEY AND JUST VANISHED.NOT TRUST WORTHY. BEWARE I am writing to express my profound disappointment and frustration regarding the driving lessons I received from BSM driving school. Regrettably, my experience with BSM instructor fell far below my expectations, and I feel compelled to provide feedback on the various issues I encountered during my time with them. Firstly, I found the instructor NICOLAS SMITH BADGE NR 855647 teaching methods to be ineffective and insufficient. He failed to provide clear and comprehensive explanations of essential driving concepts, leaving me confused and ill-prepared. Another significant concern was the instructor's apparent disinterest in my progress and well-being as a learner. NICOLAS SMITH displayed a lack of attentiveness during our lessons, often distracted and seemingly unengaged. NICOLAS SMITH have sent me a text because I've questioned him , about why I am only have been practising on the same street for the last 36 lessons, especially when my test in three weeks? his replay was, that I have 2 options,, take the test on the correct date with someone else or change the date? NICOLAS SMITH is the one how booked the date and the test centre, it was not me, he never said anything about my driving. so when I told him I will not, he just ignored my texts, took my money and just vanished. Lastly, the administrative aspects of my experience with BSM driving school were equally disappointing. The communication from BSM team was inconsistent and unprofessional. NO Phone number available and emails often went unanswered or were met with delayed and vague responses. This lack of clear communication added unnecessary stress and frustration to an already unsatisfactory learning experience. BSM have not helped me or supported me. BSM kept saying that NICOLAS SMITH not working anymore with them and he is self-employed. I regretfully cannot recommend your driving school or instructor to others seeking driver training. The lack of professionalism, ineffective teaching methods, disregard for punctuality and safety, and overall indifference towards my progress have left me profoundly dissatisfied and disheartened. TO BSM: I hope that you take this feedback seriously and make the necessary improvements to ensure that future students do not have to endure the same disappointing experience I did. and please do get a phone number like any other normal business. Do not hide behind a chat pod. Date of experience: 14 March 2023