bt really annoyed me please i cannot blame the staff but i must say some are so rude they think they have shares or the ceo of bt i think not just want to let you know my daughter is very ill so is her mother so unable to post the hub back and you are not due for it till ending of jan i have paid for it till 24th of dec or jan so when am well i will ring you to find out how to i wont steal it if you cannot wait for the hub see you in court ok ha ha bt worried about silly hub and people dying every day virus every where and bt tell me if i dont send it back they will charge me your staff digust me take me to court