Hello, I opened an account with Bt though I never actually received ANY service as I had so much trouble getting set up! The service engineers did not work after 3:30pm as it was going dark! Even though the time slot was 1pm-6pm. Nightmare getting communication on phone, hours waiting, staff not delivering what they promise, no equipment delivered. An absolute nightmare!!!!!! I cancelled everything and asked them never to contact me. I have gone back to my previous service provider with a better deal. Stay clear of BT. They are useless!!!!
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