BT yet again 2 more failed visits 2 more days wasted at home waiting! No contact from BT still no closer to getting fixed since my last complaint. How many more days do we need to waste sat at home trying to work with no broadband for someone to arrive. This is beyond acceptable. Supposedly coming to the house today after another failed visit on Saturday. With no contact from the engineers or BT. Very very poor service. 3 weeks since our original connection date and numerous faults later and spending engineers again and again to reconfirm twhat they already know. The excuses. First a lightning strike, second there are available ports we can connect you to, third there are no available ports and it’s 240 volt issue that needs a different engineer to deal with, neither engineer to reconfirm that issue and another now to state it’s an issue with the installation in the house for which the engineer didn’t to attend again. Compensation £8 a day appears to be the only thing they can throw at us. Between Kelly communications and by open reach what a shocking service!! When we lodged a complaint initially they marked it as complete and we had to reopen it.