I think the service they offer is dreadful. We pay for BT sport and it has been off for over a week. We are told that it is their error and they are sorting. We have been promised each time we ring it will be fixed. I spent three hours one day on the phone and spoke to 4 people, all saying they can see the problem and pass me to another. Last straw today someone was meant to ring me but once again no sport and no phone call. Apparently we are a priority, so goodness knows how long you would wait if you were a low priority.no. Think again if you want good service