Hi.This was my shameful interaction between myself and this half joke hard to even be named a company Internet provider called BT. Started with promotion of 21 pound per month as being part of EE provider for last 2 years. They sended wrong modem pack with unfunctional USB cable,I've lost precious time from my own life dealing with engineer coming home and having that adjusted saying it was not my fault. Company tried charging me 245 pound for that just so you can imagine and just run 🏃‍♀️ when hearing about this half joke and clown company called BT After not paying this extra charge for non fault reason contract was closed and company tried to make new price instead of 21 pound per month they ve said the increase would be now to 38 per month including vat for a period of 2 year mandatory. With all due respect and in the most civilised way all I could think about is to just say F**k off Folks stay AWAY of this thieves please and all the hassle that is provoked. Bless you all and stay safe P.S. Do they even have a star rating available that is included for this clowns and their joke of a company pretenders ?????????????????????