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Bodie
23rd October 2022 and we have been without broadband since 7th October. Two days now and no landline. One Cube engineer has called and he didn't have a clue. Four Openreach engineers have been and they can't sort it out either. Didn't even bother turning up for last appointment. BT helpline is not fit for purpose. Keep cancelling my complaint when it is unresolved. Clueless advisers in Bombay who don't know what they are talking about. Next Openreach visit scheduled for Wednesday - if they bother turning up again. BT is a total cowboy outfit. Alexander Graham Bell had better engineers ! One star review is over generous !
2 years ago
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BT has a 1.4 average rating from 755 reviews

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Alice, Customer Support

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