Horrendous company charged me in 20 mins for broadband a month ago I made it clear I don’t have the socket for the phone line and would need an engineer Wasn’t processed correctly they said sorry and filed it as a complaint. They promised an engineer would come out 5 different occasions the engineer they booked and Confirmed did not show We even booked in extra staff to accommodate them We said to cancel the contract if they think it won’t come on the final time, they knew that they were “assigning” engineers and they weren’t turning up but still said that this time would be different. Ofcourse no one came, they also stopped calling - I would contact and be promised a call back that would never come. Called to cancel and get a refund and compensation for the staff that had to sit, they tried to say I have a pentalty for cancelling the broadband that I’ve paid for for a month so far with 5 engineers never coming. All companies might tie you into contracts but do yourself a favour and go with someone who will atleast give you what you bought instead of scamming you essentially. Wish I read the reviews before They know they’ve made a massive error and are just trying to continue to send me cables instead of just cancelling after a month of wasting my time Lone behold not received any cables and no “managers” or “complaints reps” have called when promised. Shock .