BT CONTRACTS are designed to protect BT be aware if you are in contract this does not include the price of the service agreed when signing up my bill has gone up by over 25% they don't care about customers only about share holders! When electric went sky high my contracted price was honoured and stayed at the price agreed! BT chose to increase prices regardless of contract price being agreed at signup. My contract is ending and bt even charge a broadband disconnection charge of £18 + vat to leave their services! I certainly will never recommend or use BT ever again!