Give BT your money if you want hassle and battle. Andrew, BT's customer service supervisor in Warrington, is belligerent, disparaging. It looks that BT makes up their customers' reviews. BT has lost 126,000 customers in 3 months? (The Telegraph 27/7/23). No surprise. BT's customer service is resolutely determined to drive customers away. BT has my landline number wrong and mobile number wrong which might have something to do with their persistent random rejection of my log on to my BT ID since about late 2021. BT then cut my landline and broadband off in July 2023. It looks malicious as I have told BT many times to correct their numbers. BT keeps sending links, as fixes to my complaint, to an email address which I have told them I cannot open. BT would throw up 'We seem to have a technical issue', yet after 3 pass codes, 11 new passwords and 2 PINs and that was done with BT's Luke on the phone on 31/5/23, BT would still reject my log on. Luke said he would raise a bridge case whatever that means and someone would call. No one ever did. Same with Corey on 21/6/23 who said he would raise a ticket and someone would call. Again no one ever did. BT's Mark in Darlington was accusatory threatening when I complained on 31/7/23 as if it was my fault for the issues and he was only doing me a favour. For the 3 dates and the 3 times that BT then said they had called, I had got not 1 of them. David's supervisor Andrew in Warrington was belligerent, a bully boy in disguise. Andrew brought up that I was not on a more costly package with faster broad band. But broad band speed is never the issue. Faster broad band will not log me on to my BT ID. I am a light broad band user. I do not need faster broad band. It says how out of order Andrew is, trying to belittle customers. It makes one wonder why BT has someone like Andrew in customer service and a supervisor at that. Maybe that is how BT makes money. Beat customers into giving up. I would have given BT a negative if there is this option.