I wouldn't ever recommend this service to anyone of my friends or even foes . I was promised new BT box in tge post 3 weeks and never arrived. I also asked for TNT sports . They informed me that " I would be up and straight on Thursday . Then I were disappointed and contactedBT. They told me that " tge RNT sports will be linked on following Monday , still haven't received it . I ask for compensation and cancelled my sky entertainment package and no way have their TNT sports either. I'm discussed and got through to 3 different advisors and experienced at least one hour on phone listening to music. There is no communication with one another at VT so have to explain tge situation to each advisor you speak too. I could process and write out long story why I wouldn't recommend BT service . The verdict is " rubbish " .