Yet again being hounded and threatend by BT to return kit which I returned in OCTOBER. They say it can take 3 weeks to be processed. We are talking about 2 months.They say they will return any money they charge on my account - I don't want them to take it in the first place. They have no right. There must be thousands of their customers being harassed in this way. Knock it off and get your act together. This is the second time I have had this problen. The return was easy. Their response is a disgrace.
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