I have never had any problems with my previous internet provider , but was convinced to go with BT when my last contract ran out 13 months ago , the service , customer care and billing are the worst I have ever experienced, I lost my internet connection 3 time in that 13 month period all down to BT , I can’t wait till this contract ends in April , I will definitely not be using BT services ever again , I would advice any one thinking of using BT think again
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