Went with BT for broadband, huge huge mistake. Engineer came out but had no clue it was for broadband so fitted phone line and off he went. I must have rang 20 times trying to sort. Each person definitely sorting, but no, nothing happened. Finally a hub was sent but then was told had to wait another 10 days to activate despite it being their fault. All you get told is BT and open reach aren't same and Open Reach is not face to face so you cannot contact them but BT blame Open reach for issues. AVOID AVOID
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