I don't know where to start. These people should be in prison. They mis-sell and bully their customers. They left me without internet and kept charging me. I called them countless times about the misselling and each time; I was told they couldn't deal with it and that no supervisor was free. Each time, I am promised a callback, but that does not happen. They refuse to respond in writing, and they refuse to respond to emails. They have refused to deal with the misselling I raised. They are trying to scam my business, and I now have to pay for two internet connections, but Zen Internet is so much better as honest, decent people run it.