When changing service providers BT gave me a new phone number but I wanted to keep my existing number. For 3 weeks now they have been saying I will get the old number back and I still haven't. They just tell you what you want to hear and they don't care . CUstomer service is awful and I can't believe It has still not been changed and have no hope of it now going back to the original number. BT is a terrible company and don't care about their customers
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