Cold calling via ResQ
BT are using this company to offer alternative packages to customers. All very well, but I prefer a written offer, and do not take kindly to strangers demanding private information from me to prove who I am when they ring me and I have no idea who they are. I found out later that ResQ rang me, but they did not identify themselves, and the individual concerned (Josh: no second name, of course) was argumentative and somewhat aggressive. He did let me know that my contract has expired, however, so I can now move to another supplier.
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