Made a order for Bt broadband with the sport and was offered a free gift of my choice then was told they have taken over ee and can offer a better price for sim only again with a free gift Have taken up the offers and they said all is done and I will receive the email showing my purchase and order Having looked through the email they had put a different address. I phoned and mentioned this to them then they told me that I can not have the offer at my address because it does not support fibre So I asked how this was possible when I have fibre with my current supplier They said this was down to lack of space in the cabinet And got offered another speed which is less then 4mps for double the price I’m paying now Sorry but that is not acceptable So I cancelled my order and still waiting for email of cancellation and refund of my deposit that I had to pay